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Faites carrière à First Air

Avis de Poste Vacant
Customer Service Agent Ref. #C156155
Poste(s) offert(s)
1 (Temp. Part Time)
Situé à
OTTAWA
Niveau
* IN ACCORDANCE WITH THE UNIFOR COLLECTIVE AGREEMENT - AGENT SCALE
Disponible
2017/10/24
Date limite
2017/11/25
Other Details

Immediately until approximately April 30, 2018

  Il s’agit d’un poste rattaché au service de Service à la clientèle.

First Air est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Les membres des groupes désignés (les autochtones, les femmes, les personnes faisant partie de minorités visibles et les personnes handicapées) sont invités à faire une demande d’emploi chez First Air.
 

Compétences et qualifications

Include, but not limited to, the following minimum skills and qualifications:

  • Must have a high school diploma and 1 year of previous related experience.
  • Must possess a working knowledge of Sabre.
  • Possess knowledge of passenger check-in and baggage handling.
  • Must be familiar with all aspects paperwork/documentation for all passenger service functions.
  • Must possess strong communication, and interpersonal skills.
  • Fluently bilingual in English and French and Inuktitut an asset.
  • Proven customer service skills.
  • Experience in handling passengers with mobility needs.
  • Must be adept at handling multiple tasks, and prioritizing duties.
  • Willing to assist in all areas of passenger services.
  • Willing to work irregular hours of operation and shift work.
  • Ability to obtain and retain a Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Tâches et responsabilités

Interested candidates should be able to perform the following duties and responsibilities:

  • Process passengers and baggage.
  • Make reservations and compute fares.
  • Disseminate information.
  • Assist passengers with mobility and special needs.
  • Issue tickets/airway bills and process sales reports for deposit.
  • Assemble, control and transmit reservations and passenger data.
  • Administer Interline and employee travel both business and pleasure.
  • Maintain records as required.
  • Process claims for damaged or missing baggage.
  • Record flight arrival and departure times.
  • Conduct radio communications with the aircraft.
  • Process weight and balance and load control data.
  • Process shipment and reception of all cargo.
  • Perform load service duties.
  • Other duties as assigned.

Est-ce que cet emploi vous convient?

Envoyez votre CV avec lettre d’accompagnement à :

Ressources humaines First Air
Courriel : recruit@firstair.ca
Télécopieur : 613-254-6280First Air Human Resources Department
ᐃᕐᖐᓈᖅᑕᐅᑦ: recruit@firstair.ca
ᓱᑲᑦᑐᒃᑯᑦ: 613-254-6280

Les candidats internes et externes seront interrogés simultanément. Nous communiquerons uniquement avec les candidats retenus pour une entrevue. First Air s’engage à l’équité en matière d’emploi.

Cet avis a été publié le octobre 31, 2017.