With First Air’s Cargo Track and Trace feature you can monitor your shipment’s progress in real time. Enter the AWB number you received from First Air’s cargo office in the search field below to track your shipment.
First Air’s vast and comprehensive route system serves the cargo needs of more northern communities than any other air carrier in Canada. From small packages to bulk items, equipment and even vehicles, First Air’s versatile fleet can handle just about any cargo shipment.
With major staging points in Ottawa, Montreal, Kuujjuaq, Iqaluit, Yellowknife, Edmonton and Winnipeg, refrigeration facilities and a reliable truck-to-air network, we are well equipped to handle a wide range of cargo movement.
You don’t need to be at a First Air shipping counter to have your cargo shipped. Here’s how it works:
Choose from one of four secure and efficient cargo handling methods:
First Air applies dimensional weight calculations to all shipments to determine if the actual or dimensional weight will be used in the calculation of charges. The greater value of the two will be applied.
Multiply, in centimetres, the length, width and height of the package and divide by 6000 to calculate dimensional weight in kilograms.
When a declared value is stated on the waybill, a charge of $0.75 per $100 declared value will be charged. In the event of damage or loss, the limited liability per kilogram will therefore be increased based on the weight of the shipment and the amount declared on the waybill. (Some exceptions apply, i.e. food and carvings.)
Claims for loss or damages will only be calculated on the weight of those parts or pieces of a shipment that were lost or damaged.
If no declared value is stated on the waybill, in the event of damage or loss, the amount of liability will not exceed $1.10 per kilogram.