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Online Refund Request Form

If your itinerary has been impacted by our most recent flight cancellations or you are no longer able to travel due to the wildfires in the Northwest Territories, you may request a refund of your reservation online. To avoid long wait times in our Customer Contact Centre, please consider filling out our online refund request form, which can be found here

ᖁᕕᐊᓱᑦᑎᐊᕆᔅᓯ ᓯᓚᕐᔪᐊᒥ ᐃᓄᐃᑦ ᐅᓪᓗᖓᓂ!

Customer Feedback

If you have any concerns or comments, we’d like to hear from you!

The Canadian North Experience

Food on Flight

Prepare Your Tastebuds for Take Off

Starbucks

We Proudly Serve Starbucks Coffee

Environment

Committed to delivering a sustainable service

Thrilling Expedition Packages

Enquire about exciting high adventure and expedition packages and take in the most spectacular scenery of Canada’s Arctic landscape and communities rich in history.

The Story Continues. Come Aboard.

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