First Air puts your animal’s safety and comfort first. If you are not traveling with your animal, please follow the below requirements to ensure your pet’s travel experience is stress-free.
Overnight kennel service fees may be required during transport in the event of severe weather or conditions beyond First Air’s control (including, but not limited to acts of god, force majeure, labour disturbances, civil commotions, wars or hostilities). These fees will be applied to the cartage and collected upon arrival at the animal intended destination.
For further information or for bookings please contact Cargo Reservations at 1-800-568-7497.
First Air will not be responsible in the event of loss, delay, injury, sickness or death of any pet or animal accepted for transportation.
In order to ensure the safe and unspoiled arrival of your live seafood, First Air enforces the following shipping requirements:
If the packaging and labeling requirements are not in place, the shipment will be refused at time of tender.
Please contact your local cargo facility to obtain rates, handling restrictions, and optimum shipping options.
The following special commodity rates have been established for items that are significant to the livelihood of people living and working in the North.
In response to Transport Canada’s Protective Direction #35, First Air will no longer accept UN3480 Lithium Ion Batteries for transport on passenger aircraft. These items must be shipped on cargo-only aircraft.
Please contact your nearest First Air Cargo Office or call the First Air Customer Contact Centre at 1 800 267 1247.
As a socially responsible business providing air transportation services to all the communities within the territory of Nunavut, First Air is soliciting your support to help create awareness in reference to the shipping of alcohol into the communities within Nunavut.